Terms of Service / SaaS Agreement

April 27, 2026

Welcome to GRIT. These Terms of Service govern your access to and use of the GRIT website, software platform, services, features, and related offerings, collectively referred to as the Services.

These Terms are entered into by and between you and Generate Revenue in Trades LLC, also referred to as GRIT, Company, we, us, or our.

By accessing, subscribing to, or using the Services, you agree to these Terms. If you are using the Services on behalf of a business entity, you represent that you have authority to bind that entity.

You must be at least 18 years old and legally able to enter contracts.

The Services are intended for businesses and commercial users.

GRIT provides workflow and customer-engagement software for contractor and trades businesses, including tools that may assist with:

• - lead capture
• - scheduling
• - communications
• - bid drafting
• - follow-up workflows
• - dashboards
• - inbox and calendar integrations
• - automation tools
• - AI-assisted content generation

We may modify, improve, suspend, or discontinue features at any time.

You are responsible for:

• - maintaining login credentials
• - restricting unauthorized access
• - all activity under your account
• - the accuracy of account information

You must notify us promptly of unauthorized use.

GRIT is offered as a monthly workspace subscription service. Access to the Services is sold on a recurring subscription basis tied to the workspace and selected pricing plan.

Plan features, usage limits, automations, integrations, and available tools may vary depending on the subscribed package.

Billing and payment processing are handled by our third-party payment processor, Stripe.

Customers may manage their subscription through the Stripe customer portal, including:

• - updating payment methods
• - viewing invoices and receipts
• - upgrading plans
• - downgrading plans
• - canceling subscriptions

Recurring charges renew automatically each billing cycle unless canceled.

If payment is unsuccessful, access may be limited or suspended following Stripe's applicable retry and dunning process.

We may modify plan pricing or features with reasonable prior notice.

We may offer promotional plans or trials. Additional terms may apply.

You retain ownership of data you submit to the Services, referred to as Customer Data.

You grant GRIT a non-exclusive license to host, process, transmit, analyze, display, and use Customer Data as reasonably necessary to provide and improve the Services.

You represent that you have all rights necessary to provide Customer Data.

GRIT retains all rights, title, and interest in its software, code, workflows, designs, trademarks, branding, documentation, AI systems, aggregated or deidentified analytics, and improvements.

No ownership rights are transferred to you.

Subject to these Terms, GRIT grants you a limited, revocable, non-transferable, non-exclusive right to use the Services during your subscription term for internal business purposes.

You may not:

• - violate laws
• - spam or harass others
• - upload malware
• - scrape or copy the platform
• - reverse engineer software except where prohibited by law
• - interfere with security
• - resell unauthorized access
• - infringe intellectual property rights
• - misuse AI features
• - impersonate others

We may suspend accounts for violations.

Some features use artificial intelligence or automated tools.

AI-generated outputs may be incomplete, inaccurate, outdated, or unsuitable for your business needs.

You are solely responsible for reviewing and approving:

• - emails
• - bids
• - pricing
• - scheduling communications
• - classifications
• - recommendations
• - operational decisions

GRIT does not guarantee AI outputs.

The Services may connect with third-party providers such as Google, Microsoft, and Stripe.

Use of third-party services is governed by their own terms and privacy practices. GRIT is not responsible for third-party systems.

We will use commercially reasonable efforts to protect non-public Customer Data. You agree to protect our confidential information.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIT DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED SERVICE, ERROR-FREE OPERATION, AND ACCURACY OF OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIT SHALL NOT BE LIABLE FOR lost profits, lost revenue, lost business opportunities, downtime losses, indirect damages, incidental damages, or consequential damages.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO GRIT IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

You agree to defend and indemnify GRIT from claims arising out of your misuse of the Services, Customer Data, legal violations, or infringement by materials you submit.

We may suspend or terminate access for nonpayment, abuse, security threats, legal compliance needs, or material breach.

You may cancel anytime subject to billing-cycle rules. We may suspend or limit access for failed or overdue subscription payments after applicable payment retry attempts.

Following cancellation, we may delete Customer Data approximately 30 days after termination unless retention is legally required.

Any dispute shall be resolved by binding arbitration on an individual basis.

No class, collective, or representative actions are permitted.

Either party may seek small claims relief where allowed.

Either party may seek injunctive relief for misuse of intellectual property or confidentiality breaches.

These Terms are governed by the laws of Wisconsin, without conflict-of-law rules.

We may update these Terms. Continued use after updates constitutes acceptance.

Generate Revenue in Trades LLC
hello@gritseller.com