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Privacy Policy

Privacy Policy

How GRIT collects, uses, stores, shares, and protects data across the website, the app, billing workflows, integrations, and customer communications.

This page provides a readable web version of the GRIT policy. You can also download the signed PDF version directly if needed for records, review, or sharing.

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Information We Collect

We may collect the following categories of information:

  • - name
  • - email
  • - phone
  • - company details
  • - billing metadata
  • - login credentials
  • - communications data
  • - calendar and integration data
  • - lead and customer records
  • - usage, device, and browser data
  • - cookies and session data

How We Use Information

  • - provide the Services
  • - authenticate accounts
  • - process subscriptions
  • - send transactional notices
  • - provide customer support
  • - improve the product
  • - prevent fraud and support security
  • - conduct marketing where consent or another lawful basis applies

Sharing

We may share data with service providers such as:

  • - Stripe
  • - Supabase
  • - Vercel
  • - OpenAI
  • - Google
  • - Microsoft

We do not sell personal information for money.

Retention

We retain data as needed to provide the Services, comply with law, resolve disputes, and enforce agreements.

Canceled accounts may be deleted approximately 30 days after termination.

Security

We use reasonable administrative, technical, and organizational safeguards. No system is 100% secure.

Your Rights

Depending on applicable law, you may request:

  • - access
  • - correction
  • - deletion
  • - opt out of marketing

Requests may be sent to hello@gritseller.com.

Children

GRIT is not directed to users under 18.

Payments and Subscription Billing

GRIT uses Stripe as its payment processor and subscription billing provider.

When you subscribe or manage billing:

  • - payment details may be submitted directly to Stripe
  • - GRIT may receive limited billing information such as customer name, billing email, subscription status, invoice status, last four digits or card metadata where available, payment timestamps, receipts, and billing address if provided

GRIT does not directly store full payment card numbers in its systems.

Payment processing is governed in part by Stripe's own privacy and security practices.

Billing Communications

We or Stripe may send:

  • - invoices
  • - payment confirmations
  • - failed payment notices
  • - receipts
  • - subscription notices
  • - billing portal links

Updates

We may revise this Policy.